Bu999 — Your Privacy Policy & Data Protection

Bu999 collects various types of information to deliver its services. This data comes from three main sources — directly from you, automatically from your device, and from third-party verification services.

Personal Information (provided directly by you):

• Full Name and Date of Birth
• Mobile Number and Email Address
• National ID (NID) or Passport Number
• Current Address and Postal Code
• Mobile Banking Account Number (bKash/Nagad/Rocket)
• Security question answers and password (stored in encrypted form)

Automatically Collected Information:

• IP Address & Geolocation
• Browser Type and Device Information
• Activity logs on the platform (betting history, login times)
• Cookies & Session IDs

Bu999 uses your data only for specific, legitimate purposes. No information is collected or used beyond what is strictly required.

If you wish to opt out of any optional data use, please contact our support team.

Bu999 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring security are essential — the platform cannot function without them.
• Performance Cookies: Measuring page load speed and identifying errors — fully anonymous.
• Functionality Cookies: Remembering language preferences and display settings — for the user's convenience.
• Analytics Cookies: To understand which features are most used — with consent only.

Bu999 never shares your personal information with any third party Not sold. However, limited information may be shared in certain specific circumstances:

• Payment Processor: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verification Service: With a licensed verification partner to confirm your identity.
• Law Enforcement: Where legally required or by court order.
• Fraud Prevention Agency: In coordination with international databases to ensure cybersecurity.

In all of the above cases, data is shared only to the extent necessary, and all relevant parties are required to comply with our privacy standards.

Bu999 protects your data using industry-leading technology. Our security is multi-layered and active 24 hours a day.

• TLS 1.3 / AES-256 Encryption: All data transmissions are secured with the highest standard of encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall and DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Data Segmentation: Different types of data are stored on separate servers.
• Staff Training: Only authorized personnel have access to data on a need-to-know basis.

You have the following rights regarding your personal data at bu999. Contact our support team to exercise any of these rights.

Bu999 does not retain your data longer than necessary. Separate retention periods apply to different types of information:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: A minimum of 7 years as required by legal obligations.
• Betting History: Up to 3 years, or longer if required by law.
• Communication Logs: Support tickets and chat history retained for up to 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated period has passed, data is securely deleted or anonymized.

Bu999 is an adults-only betting platform. No one under the age of 18 is permitted to use this platform, and we do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• Suspicious accounts are verified immediately.
• If any data from a minor is collected inadvertently, it will be permanently deleted upon request from a parent or guardian.

Bu999 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email.
• A banner notice will be displayed on the platform homepage.
• The "Last Updated" date at the top of this page will be revised.

Updated policies take effect 7 days after publication. If you do not agree to the new policy, you may request account closure.

For any privacy-related questions, requests, or concerns, please contact our Data Protection Team:

• Email: [email protected]
• Live Chat: Log in to the platform and contact 24/7 support.
• Response Time: Within 48 hours for general requests, and 24 hours for urgent matters.

If your complaint is not resolved, you have the right to appeal to the relevant international gaming authority.